School Policy

Rules Of The Road

The Wiser Driver strives to ensure a first-class experience for each and every student that allows us the opportunity to assist in obtaining their educational goals.   In the event that you have an issue or a matter that requires personal attention, please give us a call so that we can assist in ensuring a first class experience.

If you have questions regarding our school policies, please give us a call or drop an email.

Cancellation Policy

There is no charge to cancel lessons outside of the 24-hour window.   Cancellations occurring within 24 hours of the scheduled session will incur a $35 cancellation fee.

Scheduling

All students are required to utilize Drivescout for scheduling sessions.  In the event that the student has scheduling issues, assistance will be provided by our staff to ensure a satisfactory training date.

Road test appointments will be done via telephone or email to our offices to ensure proper coordination with the instructor and the Department of Driver Services (DDS).

Conduct

All students are required to conduct themselves in a polite manner that encourages a positive and safe learning environment.   Learning to drive is rewarding but also dangerous.

Disrespectful or negative behavior will result in the immediate termination of the session.    Students that exhibit bad behavior will be expelled from the program.

Refund Policy

The Wiser Driver provides a refund for all orders placed within 7 days of the refund request or before the start of the first lesson whichever comes first.  After the refund open period, there are no refunds.   A credit will be provided for use for up to two years.    This credit may be gifted or transferred to a family member or friend.

Refund requests within the prescribed time will be returned in the same manner as received with the exception of cash.  Cash payments will be returned in the form of a check.   Refunds will be returned and processed within 21 working days.

Tardiness

Lesson time starts when the driver arrives at the designated pickup location and ends when the student is dropped off at their dropoff location.

Tardiness will count toward the instruction time for the student.